Assessment memo
PDFThe grade, the recommendation, the standard reviewed against, the report version and date, and the reviewer’s name. Written to be read by someone who was not part of the evaluation.
For ADA coordinators, procurement, and risk management
A defensible record of what your vendors actually documented.
Accessibility Conformance Reports are written by the vendor selling the product, and most procurement offices have no specialist on hand to assess them. We review each one against the standard your solicitation names and return a dated, signed assessment for the procurement file — the record you produce if the purchase is ever questioned.
What happens to the document: a vendor’s report is stored only for your organization, is never shown to another customer or to the vendor, and you can export or delete everything at any time — including after a license lapses. Ask us for the retention details in writing and we will put them on your form.
✓ Independent of the vendor✓ WCAG graded, 508 & EN coverage checked✓ Dated for the file
✓Reviewed independently
Not by the vendor
Not by the vendor
Vendor conformance reports
Reviewed against WCAG 2.2 AA
C
Acme Permitting Cloud
Acme Corp
A
Kestrel Reader
Kestrel
D
Northgate Permitting
Northgate
B
Rivermark Agenda Suite
Rivermark
Example
ADA Title II
The obligation covers the web content and mobile applications your entity provides — including the software you procure to deliver services. A vendor’s conformance report is the evidence you hold that a product meets it.
What you get
One record of what you asked for and what you were given.
The review, the findings, what you raised with each vendor and how it was resolved — held together rather than spread across inboxes and a shared drive.
✓
Vendor report review
Upload the conformance report a vendor submitted and receive it graded against the standard your solicitation names — uncovered criteria, unsupported claims, and the questions to raise before award.
✓
Version history
When a vendor submits a remediated report, it is compared against the previous one, so you can establish what actually changed rather than accepting the assertion that it did.
✓
One place to work them
Findings from every vendor report land on a single board, so the items you are chasing across a dozen suppliers are one list rather than a dozen email threads.
✓
Remediation record
Findings move through open, in progress and resolved, with dates. What you did and when you did it is the record that matters if the work is ever questioned.
✓
Deadline tracking
Set your compliance date once and see it against your outstanding work, with reminders at the milestones rather than a month before.
✓
Access for the people involved
IT, legal and procurement each see the same record. Role-based permissions keep editing rights where they belong.
What this is, and what it isn’t
We review the document, not the software. A conformance report is the vendor’s own account of their product, and our assessment says whether that account is complete, internally consistent, and supported by what the vendor wrote — not whether the product is accessible.
A good grade is evidence you evaluated the vendor’s claims properly. It is not evidence the product works, and it does not establish ADA compliance. Nobody can sell you that, and you should be wary of anyone who says otherwise.
Independence
We review reports for agencies and we review reports for the vendors who write them. Those cannot be the same engagement, so:
- We do not review a report for an agency if we advised the vendor on that report — or on any earlier version of it. Not disclosed and proceeded with: declined.
- A revision counts. If a vendor engaged us before submitting and then revised, the revision exists partly because of what we said, so reviewing it for a buyer would be grading our own advice. When we are large enough that a reviewer with no part in the earlier work can take it, that becomes the safeguard and we will say so here. Until then it is a decline.
- Any other prior engagement with a vendor under review is named on the face of the assessment, so it travels with the document into the procurement file rather than living in an email.
- We never author conformance reports. Reviewing a document we wrote would make the review worthless.
For your file
What lands in the folder.
The deliverable is not a dashboard login. It is a set of documents you can attach to a purchase order, hand to counsel, or produce three years from now when nobody remembers the evaluation.
Criterion-by-criterion table
PDF and CSVEvery applicable criterion, the vendor’s stated conformance level, their remark, and our finding. The working paper behind the grade — nothing in the memo that can’t be traced to a row here. The CSV opens in Excel.
Criteria the report never addresses
In the memoListed by number, level and name. Usually the shortest section in the packet and the one that matters most: unanswered is not the same as passing, and it is the cheapest thing to raise with a vendor.
Questions for the vendor
Editable textThe specific items to put to the vendor, written as correspondence rather than as findings. Your letterhead, your signature, your wording if you’d rather change it.
Remediation record
CSVEach finding with its status and the date it changed. What you raised, when you raised it, and how it resolved.
Portfolio export
CSVEvery vendor on file with grade, standard, report date, and outstanding items. One sheet for a council packet, an audit response, or a budget request.
Everything is exportable in full at any time, including after a license lapses. The record is yours. We are not holding it hostage to a renewal.
We build our exports to be accessible, and we publish what we haven’t yet proved. A conformance review delivered as an inaccessible PDF would be a poor advertisement for the work — but we are not going to make an unsubstantiated conformance claim on a page that sells catching them. Our accessibility statement says what we target, what is done, and what is not.
How it works
A clear path from submission to decision.
01
Send the reports
The conformance reports your vendors submitted, as they supplied them — a single submission before award, or everything currently on file.
02
Each is reviewed
Criterion by criterion against the edition your contract names, with claims checked against the remarks offered to support them.
03
Assessment returned
What is substantiated, what is not, and the specific items to raise with each vendor — dated, and written for the procurement file.
04
Act, then re-check
Take the flagged items back to the vendor. When a revised report arrives, it is compared against the one it replaces.
Start with the report on your desk.
Send us one vendor submission and see what the review returns. If it isn’t worth doing for what you’ve described, we will tell you.